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The Ultimate Guide to Future Proofing Your Utility

The digital revolution has increased employee, regulator, and customer expectations The days of utilities taking a back seat to other industries are long gone....

Buyers Checklist for Equipment Rental, Sales and Service Software

The impact of Covid 19 will continue to ripple across businesses long after the outward signs of the pandemic have disappeared....

Prioritize Digital Transformation in Your Field Service and Asset Management Operations. 5 Reasons

For equipment rental, sales and service companies, there are many complex service delivery aspects that can affect operations and profitability....

Equipment Rental, Sales and Service – Finding Your North Star on the Journey to Digital

Processes and systems that once served a business well often become barriers to improvement and growth. For decades, paper, whiteboards ...

5 Ways to Reduce Customer Churn In Your 2021 Field Service Operations

Customer experience is the single most important aspect of field service. Job effectiveness and quality of service are crucial pieces of the puzzle that determine...

Flow Your Operation Better With Digital Transformation: 10 Tips from Louisville Water & KloudGin

Louisville Water Company (LWC) is known for their high-quality water and their product “Louisville Pure Tap®.” LWC needed to modernize their systems and pull them together...

Why Contactless Customer Service is Here to Stay

Evolutionary change in the last couple years has increased the priority of Mobile Field Service Management, Asset Management, Predictive Maintenance...

Innovation Evolution:
A Shift to a Digital (Transformation) Mindset

Evolutionary change in the last couple years has increased the priority of Mobile Field Service Management, Asset Management, Predictive....

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The Ultimate Guide to Future Proofing Your Utility

The Ultimate Guide to Future Proofing Your Utility

You’ve seen it coming for a while. Now it’s here. The digital revolution has increased employee, regulator, and customer expectations The days of utilities taking a back seat to other industries are long gone. Challenges and incidents get magnified in real-time. Look...

read more
Why Contactless Customer Service is Here to Stay

Why Contactless Customer Service is Here to Stay

Over the last year, workers, customers and regulators have required touchless / contactless Mobile Field Service Management, Asset Management, and Customer Service. These requirements have also led to greater demand for real-time field service updates, self-driven...

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KloudGin 2021 Industry Predictions

KloudGin 2021 Industry Predictions

Prediction 1 Field Service & Asset Management scheduling and route optimization engines will be driven by Artificial Intelligence/Machine Language (AI/ML). These new apps will schedule both field crews and drones. Delivery of AI and ML-based service, asset...

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