Field service

INTELLIGENT CONNECTED CUSTOMER CLOUD

With KloudGin, you get a single modern system designed for your industry specific workflows out-of-the-box.

With KloudGin, you get a single modern system designed for your industry specific workflows out-of-the-box.

Native Connected Customer APP

Your customers don’t want to wait hours for service. With KloudGin’s Connected Customer App, they don’t have to. With KloudGin, customers know exactly when service will arrive and can track the crew location in real-time on a map. Allow customers to report issues, book appointments and track progress 24x7 without calling your customer service reps.

Report an outage or Service Request via Social Channels

KloudGin's social listening engine allows you to quickly identify tweets and comments relating to your operations across all your social media handles. Should your customers tweet, post a comment or take a picture of an issue that could be solved by your crew, a service request will automatically be generated. KloudGin will direct your field crew to the exact location of the photo via geocoding.

Customer feedback

Capture feedback on your customers’ service experience immediately upon completion.

Customer Security and Avoid Scams

Avoid Scams and improve security by sharing real-time digital credentials of field crew. Provide an incredible connected digital experience to customers 24x7.

Digitalize Quotes, Invoices and Orders

Automate the customer centric approvals, e-signatures and document sharing in a cloud-first and mobile-first experience to modernize your customer experience.

Integrations with 3rd Party Systems

Out of the Box connectors 57+ enterprise systems and cloud based integration engine that can pull and harmonize data from various sources, enabling customers to manage all their operations from a “single pane of glass” technology, in real-time. With KloudGin, you can quickly and easily connect to any system, no matter what it is or where it resides.

Fully-managed cloud based secure architecture

No Hardware. No Software. No Upgrades.

KloudGin provides out of the box connectors, implementation accelerators and automated tools enabling you to be up and running in days, not months.
Translates into a lower Total cost of ownership by eliminating hardware and software purchases, support and maintenance headaches,
and most importantly the vicious multi-million $ software upgrade cycles.

KloudGin provides out of the box connectors, implementation accelerators and automated tools enabling you to be up and running in days, not months. Translates into a lower Total cost of ownership by eliminating hardware and software purchases, support and maintenance headaches, and most importantly the vicious multi-million $ software upgrade cycles.

Transform your Enterprise with KloudGin

About KloudGin

If you're Considering KloudGin or want to know more about our services, we're here to help.

Contact Sales

Contact

440 N. Wolfe Road |
Sunnyvale, CA 94085

+1-877-256-8303