INTELLIGENT FIELD SERVICE CLOUD
Transform your Field Service and Customer Experience by leveraging modern Big Data for advanced real-time scheduling. Find Everything You Need All in One Place.
Work Order and Case Management
Create work orders with jobs, parts, digital forms, surveys, workflows and warranty information.
Mobile Field Crew Work Order Execution (Online/ Offline)
Native Mobile App designed from the ground up on a configurable & rugged platform with field crew in mind. Automatically adjusts when field crews lose connectivity.
Mobile Truck Inventory Management
Complete support to manage truck inventory, consume inventory against a particular work order and automatically link to your service billing.
Auto Time Clocking and Shift Management
Complete shift management (including graveyard shift support, overtime, breaks, admin time) and automatic time clocking via geo-fencing built into the app.
Auto Scheduling Optimization & Dispatch
Big data-based, advanced real-time scheduling and machine learning algorithms to deliver an unfailingly accurate work route schedule.
Artificial Intelligence-based Learning & Recommendation Engine
Artificial Intelligence-based engine constantly learns from daily operations and user interactions to predict and recommend actions.
Service Contract Management
Manage service contracts, SLAs & warranties. Accurate data is available and visible to the right stakeholders throughout the service delivery lifecycle.
Out-of-the-box, industry-standard, pre-built KPIs and advanced analytics built on a configurable Business Intelligence platform.
Integrations with Third Party Systems
Out-of-the-Box connections to 50+ enterprise systems, with a cloud-based integration engine that can pull and harmonize data from various sources. With KloudGin, you can quickly and easily connect to any system, no matter what it is or where it resides.
AUTOMATE YOUR SERVICE-TO-CASH PROCESS
Best-in-class enterprise Field Service Management cloud solution. Built on a configurable platform with high uptime and the ability to handle elastic demand.
KloudGin automates your entire “Service-to-Cash” process by bringing everything related to cases, work orders, assets, resources, vehicles, communications, GIS, and collaboration into a single business process and blends them together intelligently.
Complete Order Management and Approvals.
Contract Management and real-time visibility for all stakeholders on any device.
Schedule, dispatch and mobile execution of work orders.
Generate accurate service billing linked to the right orders & contracts. 360° view of orders, contracts and service billing.
Entirely New User Experience
Designed to serve just the right amount of information anytime, anywhere, and to any device, natively. The user experience is optimized for each device based on their role such as Dispatcher, Field Technician, Supervisor, Customer Service Rep, C-level executive, or end customer.
Intelligent offline mode
Automatically adjusts when field crews lose connectivity.
Leveraging machine learning for innovation in every interaction
KloudGin is unlike anything ever built. It constantly learns from daily operations and user interactions to predict and recommend actions.
Integration Engine and Adaptors
Out of the Box connectors and cloud based integration engine which can pull data from all those sources automatically, to manage all operations through a “single pane of glass” technology, in real-time. With KloudGin, you can quickly and easily connect to any source of data, no matter what it is or where it lives.
If you're Considering KloudGin or want to know more about our services, we're here to help.Contact Sales