Field service

INTELLIGENT FIELD SERVICE CLOUD

Transform your Field Service and Customer Experience by leveraging modern Big Data for advanced real-time scheduling. Find Everything You Need All in One Place.

Work Order and Case Management

Create work orders with jobs, parts, digital forms, surveys, workflows and warranty information.

Mobile Field Crew Work Order Execution (Online/ Offline)

Native Mobile App designed from the ground up on a configurable & rugged platform with field crew in mind. Automatically adjusts when field crews lose connectivity.

Mobile Truck Inventory Management

Complete support to manage truck inventory, consume inventory against a particular work order and automatically link to your service billing.

Auto Time Clocking and Shift Management

Complete shift management (including graveyard shift support, overtime, breaks, admin time) and automatic time clocking via geo-fencing built into the app.

Auto Scheduling Optimization & Dispatch

Big data-based, advanced real-time scheduling and machine learning algorithms to deliver an unfailingly accurate work route schedule.

Artificial Intelligence-based Learning & Recommendation Engine

Artificial Intelligence-based engine constantly learns from daily operations and user interactions to predict and recommend actions.

Service Contract Management

Manage service contracts, SLAs & warranties. Accurate data is available and visible to the right stakeholders throughout the service delivery lifecycle.

Executive Analytics

Out-of-the-box, industry-standard, pre-built KPIs and advanced analytics built on a configurable Business Intelligence platform.

Integrations with Third Party Systems

Out-of-the-Box connections to 50+ enterprise systems, with a cloud-based integration engine that can pull and harmonize data from various sources. With KloudGin, you can quickly and easily connect to any system, no matter what it is or where it resides.

AUTOMATE YOUR SERVICE-TO-CASH PROCESS

Best-in-class enterprise Field Service Management cloud solution. Built on a configurable platform with high uptime and the ability to handle elastic demand.

KloudGin automates your entire “Service-to-Cash” process by bringing everything related to cases, work orders, assets, resources, vehicles, communications, GIS, and collaboration into a single business process and blends them together intelligently.

SALES ORDER

Complete Order Management and Approvals.

CONTRACT

Contract Management and real-time visibility for all stakeholders on any device.

WORK ORDER

Schedule, dispatch and mobile execution of work orders.

SERVICE BILLING

Generate accurate service billing linked to the right orders & contracts. 360° view of orders, contracts and service billing.

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Entirely New User Experience

Designed to serve just the right amount of information anytime, anywhere, and to any device, natively. The user experience is optimized for each device based on their role such as Dispatcher, Field Technician, Supervisor, Customer Service Rep, C-level executive, or end customer.

Intelligent offline mode

Automatically adjusts when field crews lose connectivity.

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Leveraging machine learning for innovation in every interaction

KloudGin is unlike anything ever built. It constantly learns from daily operations and user interactions to predict and recommend actions.

Transform your Enterprise with KloudGin

About KloudGin

If you're Considering KloudGin or want to know more about our services, we're here to help.

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Contact

440 N. Wolfe Road |
Sunnyvale, CA 94085

+1-877-256-8303