Connected Customer Care app & Customer Portal
Enabling your customers go digital
FSM
Native mobile app & self service portal for your customers

Provide incredible digital experience to your customers on all channels

Avoid your customers from needing to wait. Alert customers of crew arrival time and track real-time crew location. Allow customers to report issues, book appointments and track progress 24x7 without calling your customer service reps.
FSM


FSM
Report a service request issue via social channels
KloudGin's social listening engine allows you to listen to tweets on your support handle. Now your customers can just take a picture of a problem and tweet it. It will get converted into a service request automatically. KloudGin will direct field crew to exact location via geocoding.
Customer feedback
Capture feedback on service experience real-time. Enables you to measure customer experience.
FSM
FSM
Enhance security & avoid scams
Avoid scams and improve security by sharing real-time digital credentials of field crew. Provide an incredible 24x7 connected digital experience to customers.
Connected Customer Care APP for Utilities, Energy & Telecom companies
For your always ON customer
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FSM

Transform your Enterprise with a free trial today.

Questions? We have answers. +1-877-256-8303