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How Louisville Water delivered a successful asset management overhaul

Jun 10, 2021

KloudGIn In 2018, the utility outlined a seven-year strategic plan to embrace technology to improve the customer experience, focus on new lines of business and regionalization, and expand partnerships on economic development. A core goal was enabling our workforce, which is key to our success. Our employees’ service makes it possible for the region to thrive and for customers to enjoy a quality product that’s second to none. To enable our employees to perform their best, we needed the best technology in place.