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Telecommunications
As 5G becomes a reality, telecommunications service providers face both market opportunities and challenges. Advancing network integrity and customer satisfaction while operating efficiently will be key to survival and growth. KloudGin is ready.
Society’s escalating dependence on connected technologies, ranging from social to life saving, increases the stakes and impact of network downtime. At the same time, competition and customer expectations are at an all-time high. Leaders will find a way to harness the power of their data and resources to delight customers and deliver value beyond their scale.
KloudGin’s adaptable single-engine, one cloud solution revolutionizes asset and field service management in the telecommunications industry. Leveraging predictive analytics and artificial intelligence, KloudGin routes the technician with the right skills, tools and inventory to the highest priority job in the shortest amount of time – delivering an incredible customer experience. KloudGin immediately enables you to reduce costs, decrease service down-time, improve safety and reduce dispatch and call center workloads, while dramatically improving operational efficiency.
KloudGin solutions help you become a digitally-integrated Utility of the Future
- Provide modern digital tools to your customers, employees and subcontractors
- Enable workforce productivity through increased automation
- Deliver increased asset reliability and uptime
- Reduce capital and operational expenditures, extend asset life, reduce unplanned downtime
- Improve management your smart distributed assets
- Provide superior customer service – all without increasing operational, safety or environmental risks
- Offer standardized O&M services, i.e., “Digital-As-A-Service”
- Deliver complementary services to residential customers
- Report real-time data to citizens
Applications for the Communications Industry
KloudGin is the only combined, one-cloud field service, work and asset management solution, connecting customers, employees, sub-contractors and assets, delivering AI powered information on any device online or offline.
Field Service Suite
Mobile workforce management, time management, compliance and analytics for the entire enterprise.
Asset Management Suite
Spatial, vertical, linear, portable assets both company and customer-owned, asset fabrication, rental, leasing, installation, service and IoT tracking, compliance and analytics.
Connected Customer
Customers can book appointments and track field crews on a map in-real-time. Keep customers informed with intelligent omni-channel notifications.
Alternate Digital Revenue Models
Grow revenue with innovative products and services. Automate shopping, installation and service with Shopify and seamless integration with existing infrastructure and resources.
Connected Contractor
Manage the contractor lifecycle including qualifying, pre-job assessment, on-boarding, monitoring and post job performance.
ESRI ArcGIS Integration
Bi-directional integration to Esri-ArcGIS with real-time location and mapping both online and offline.
KloudPlatform and Product Extensions
The possibilities are endless. Solutions for extensibility, no/low code development and integrations for digital business applications.
Industry Solutions
KloudGin helps you digitally transform your utility with solutions that meet the challenges of today and the demands of tomorrow.
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