Job Description


Sunnyvale, CA, United States

Are you passionate about making customers successful with their Mobile & Field Service projects? KloudGin is revolutionizing mobile business processes and Field Operations leveraging Cloud, Mobile, Big data, and sensors. We want some experienced customer success / solution consultants who can help us take the message to the market and become trusted advisors to our customers. If you are a self-motivated, hands-on, results-oriented individual and have good communication skills, we'd love to talk to you. Experience and exposure to Field Service products is a big plus.


  • 7+ years of experience with pre-sales, professional services or other customer facing functions in enterprise software is required
  • Minimum 5 years hands-on development experience in Java/J2EE/ webservices.
  • Strong communication skills (written and spoken)
  • Experience with B2B SaaS solutions, Oracle e-business suite, SAP ERP. Field Service or Asset management experience is a big plus


  • Lead customer implementations with hands-on role at customer site
  • Coordinate with office team
  • Lead customer onboarding, POCs and solution definition through detailed functional and technical discovery sessions
  • Help in project managing and creating of POCs
  • Own ongoing customer account/relationship management to increase customer satisfaction
  • Deliver presentations and demos over the web or on-site to customers and/or partners (up to 20% travel may be required)
  • Coordinate with the R&D & Cloud operations team for customer success

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440 N. Wolfe Road |
Sunnyvale, CA 94085