Job Description

CUSTOMER SUCCESS / SOLUTIONS CONSULTANT


Are you passionate about making customers successful with their Mobile & Field Service projects? KloudGin is revolutionizing mobile business processes and Field Operations leveraging Cloud, Mobile, Big data, and sensors. We want some experienced customer success / solution consultants who can help us take the message to the market and become trusted advisors to our customers. If you are a self-motivated, hands-on, results-oriented individual and have good communication skills, we'd love to talk to you. Experience and exposure to Field Service products is a big plus.


Qualifications:

  • 7+ years of experience with pre-sales, professional services or other customer facing functions in enterprise software is required
  • Minimum 5 years hands-on development experience in Java/J2EE/ webservices.
  • Strong communication skills (written and spoken)
  • Experience with B2B SaaS solutions, Oracle e-business suite, SAP ERP. Field Service or Asset management experience is a big plus

Responsibilities

  • Lead customer implementations with hands-on role at customer site
  • Coordinate with office team
  • Lead customer onboarding, POCs and solution definition through detailed functional and technical discovery sessions
  • Help in project managing and creating of POCs
  • Own ongoing customer account/relationship management to increase customer satisfaction
  • Deliver presentations and demos over the web or on-site to customers and/or partners (up to 20% travel may be required)
  • Coordinate with the R&D & Cloud operations team for customer success

Transform your Enterprise with KloudGin

About KloudGin

If you're Considering KloudGin or want to know more about our services, we're here to help.

Contact Sales

Contact

440 N. Wolfe Road |
Sunnyvale, CA 94085

+1-877-256-8303